Return Policy
Jum's Blend Fabrics is dedicated to your satisfaction. This policy is in accordance with the Federal Competition and Consumer Protection Act (FCCPA) and the Lagos State Consumer Protection Agency Law (LASCOPA).
- Eligibility for Returns: We accept returns for defective, damaged, or wrongly supplied fabrics within 7 days of purchase. The item must be unused, in its original condition, and with a valid receipt or proof of purchase.
- Non-Returnable Items: Due to the nature of our products, cut fabrics, and custom orders are non-returnable unless they are damaged or defective upon arrival.
- Process: To initiate a return, please contact our customer service team. We will inspect the item and, if approved, offer a refund or a replacement.
- Refunds: Refunds are processed to the original payment method within a reasonable timeframe after the returned item is received and approved.